TCPA Deep Dive: What Voice AI Teams Get Wrong When Scaling Outbound

TCPA is nuanced. The most successful outbound programs settle it before the first call goes out.

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Most teams scaling outbound voice AI assume consent and DNC checks are covered somewhere in the stack. The dialer, the CRM, the vendor. In practice, it usually isn't anyone. That gap is where lawsuits start. TCPA violations carry damages up to $1,500 per call, and at outbound volume, one bad campaign can outrun a year of pipeline.

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Retell is joined by TCPA attorney Bonnie Page for a practical look at where consent and DNC obligations actually sit in a modern outbound program. No legal theory for its own sake. Just what enterprise teams are running into as they scale, and how the ones doing it well have set things up.

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What you'll learn

• What "prior express written consent" requires for AI voice calls, and why marketing is held to a higher standard than reminders

• The most common DNC failures we see in live deployments

• How to build pre-call consent and DNC checks into your workflow, so every call is allowed or blocked by your own records

• What audit-ready looks like in practice, not just in policy

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Who should attend

• VPs and Directors of Sales, RevOps, and Contact Center Operations

• Compliance and legal teams overseeing outbound programs

• Anyone evaluating or scaling voice AI for outbound calling

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Bring your questions. Bonnie will take them live.

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Featuring:

Bonnie Page, TCPA Attorney, Macro Law Group

Alex Rodriguez, Founding Forward Deployed Engineer, Retell AI

Grant Jones, VP of Sales, Retell AI

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