Retell AI answers your business calls around the clock. It greets callers, answers their questions, books appointments, and routes the call to the right person with full context, so you never miss a lead, even after hours and across time zones.
Callers get an immediate, natural answer instead of hold music or voicemail. Retell picks up every call, day or night, so first-time callers and loyal customers both get a fast response.
Retell handles routine calls, scheduling, and FAQs, so your team can focus on in-person customers and the requests that need a person. You cut staffing pressure while keeping service consistent.
From a single clinic to a multi-location business, Retell answers many calls at once with no busy signals. It supports multiple languages and can switch language during the call.
Retell identifies why someone is calling, captures the details that matter, and transfers the call to the right person with full context. Sales teams pick up warm, qualified calls instead of cold ones.
Pricing starts at $0.07 per minute with no platform fee, and Retell connects to your CRM and phone system, so you can start small and grow without a big upfront commitment.
Retell AI connects seamlessly with your existing phone systems and CRMs. Powered by advanced language models, it understands caller intent, manages back-and-forth conversation, and executes actions in real time. The platform’s build-test-deploy-monitor cycle ensures your AI receptionist is always improving.
Discover how our AI caller transforms customer conversations.
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Retell AI simplifies the integration of AI voice agents into your existing tech stack, ensuring a seamless transition without disrupting your current workflows. With its low-code platform, businesses can easily deploy custom voice bots that interact naturally with customers, enhancing service efficiency. Retell AI supports integration with various telephony and CRM systems, allowing for quick adaptation to your operational needs.
Treat Retell like your outsourced call center.
$0 to start.
For companies with large volumes, data or deployment requirements, or support needs.
An AI receptionist is a voice agent that answers your business calls, works out what each caller wants, and takes action. It greets callers in your business name, answers common questions from your knowledge base, books appointments during the call, routes or transfers calls to the right person, and logs every conversation for you to review. Unlike a phone menu, it holds a natural conversation and can finish tasks while the caller is still on the line.
Look for natural, low-latency conversation so callers are not left waiting, appointment booking that writes to your calendar, and a warm transfer to a person with full context when a call needs one. Check that it builds a knowledge base from your website, handles many calls at once, works with your existing phone number and CRM, supports the languages your callers speak, and meets your security needs such as HIPAA, SOC 2, and PII redaction. Retell covers all of these, with around 600ms response time and pricing from $0.07 per minute.
With Retell you build one in four steps and no coding. Start from a template that matches your call script, connect your existing telephony through Twilio, Vonage, or SIP (or get a Retell number), test the agent against real call scenarios, then publish it to take live calls. From the dashboard you can refine how it answers, books, and transfers, and review every call.
List the calls your front desk handles most, such as questions about hours, pricing, and booking. Load that into the agent's knowledge base, which Retell can build from your website, set the rules for when to transfer to a person, and connect your calendar so it can book. Run test calls, route your number to the AI for after-hours and overflow first, then move to full coverage once you are confident. The AI handles routine calls around the clock and passes complex ones to your team with full context.
The best fit answers calls naturally, books appointments, transfers to a person when needed, and is quick to set up without a big budget or a long contract. Clear per-minute pricing matters too, so costs track with call volume. Retell suits small businesses on all of these: it starts at $0.07 per minute with no platform fee, includes $10 in free credit to test, sets up from a template in days, and books and transfers calls out of the box.
Yes. Retell answers callers' questions using your knowledge base, books appointments during the call through integrations such as Cal.com, and routes or transfers calls to the right person with full context. It can also qualify leads and capture caller details for follow-up.
Yes. Retell is SOC 2 Type 1 and Type 2 certified and compliant with HIPAA and GDPR. A Business Associate Agreement for HIPAA and a Data Processing Addendum with EU Standard Contractual Clauses for GDPR are available to self-sign at no extra cost. Data is encrypted in transit and at rest, built-in PII redaction removes sensitive details from transcripts and recordings, and you can set data retention per agent from 1 day up to 2 years. Certificates and audit reports are in the Compliance Trust Center.
Retell follows the escalation rules you set. When a call signals urgency or asks for a person, the agent transfers it right away to a live team member or an on-call number and passes the full context, so the caller does not repeat themselves. You decide which situations trigger an instant transfer and where those calls go.
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