Get API credentials from ChiroTouch β usually an API key or OAuth client from your account or your IT team.
In Retell, open your agent and go to Functions β Add custom function.
Enter the endpoint URL and method, and add your credentials as headers.
Define the parameters the agent should collect from the caller and pass through.
Write the description that tells the agent when to call the function β this is what the model uses to decide.
Test it in the LLM playground, check the response parses, then publish.
Missed call after hours β agent answers β checks availability via your ChiroTouch endpoint β books and confirms
Keragon offers a HIPAA-ready path for clinics that prefer not to build and maintain the endpoint themselves.
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