With Retell’s AI answering service, your business gets intelligent, 24/7 call handling that feels human, scales instantly, and integrates seamlessly with your workflow.
From healthcare to financial services, Retell ensures every caller is greeted, supported, and routed with empathy and accuracy.
* better than IVR.
Automatically connect callers through our phone answering service to the right team based on intent, priority, or availability.
Seamlessly direct conversations using our AI call answering service to a customer’s designated contact with dynamic variables (CRM owner, region, plan tier), avoiding static queues or extensions.
Guarantee smooth handovers by transferring calls from the answering service to human agents, complete with full conversation history. This hybrid model combines automation with empathy, ensuring the best possible customer experience.
Instead of forcing customers through frustrating menus, Retell’s AI phone answering service interacts directly with IVR systems, pressing digits and moving callers to the right department in seconds.
Our AI doesn’t just transfer calls, it can pull critical details from external platforms like CRMs, billing tools, EHRs, and logistics software. This means when a human agent takes over, they get the full context instantly.
By combining natural conversation with automation, Retell’s AI voice answering service eliminates dead ends, reduces wait times, and ensures every caller feels supported from the first interaction.
Our answering service sends timely reminders, updates, and check-in alerts, keeping customers informed while reducing no-shows.
Before escalating, our AI can collect key details and context, then pass them to human agents. This ensures handovers are smooth and efficient, supported by full conversation history.
Built-in survey flows let your AI voice answering service capture valuable insights post-call, helping your team measure satisfaction and continuously improve.
Retell’s AI answering service is designed to adapt to the unique requirements of sectors like healthcare, finance, logistics, and beyond, delivering automation that feels natural and scales with your business.
Every conversation is instantly transcribed and summarized, giving teams accurate notes for follow-ups, compliance, and CRM syncing.
Our AI call answering service plugs directly into tools like Salesforce, HubSpot, and custom industry software, ensuring smooth workflows and centralized data.
With Retell, your AI voice answering service matches your brand identity, whether you need a professional tone for finance or a warm, approachable style for home services.
Never miss a call again. Our AI phone answering service works around the clock, routing inquiries, answering questions, and escalating only when needed.
Agents interpret intent, nuance, and tone, delivering fluid, human-like conversations that elevate customer satisfaction.
Design advanced call flows with intelligent branching, appointment scheduling, and tiered support. Perfect for businesses seeking a reliable AI answering service for business.
Retell integrates with the tools you already use. Whether it’s CRMs like Salesforce and HubSpot, telephony systems, or automation platforms, our AI answering service for business connects effortlessly.
This ensures every call is logged, tracked, and enriched with context inside your existing workflows.
Retell’s AI answering service is flexible enough to support businesses of every size, across multiple industries. From critical healthcare interactions to everyday service bookings, our technology adapts to your needs.
Healthcare
Use our AI phone answering service to automate patient intake, appointment reminders, prescription refills, and after-hours support, always compliant with HIPAA and data security standards.
Financial Services
Provide instant responses to account inquiries, transfers, loan status updates, and fraud alerts with a reliable AI call service that operates 24/7.
Insurance
Logistics
Home Services
Debt Collection
Retail & Consumer
Support orders, returns, and FAQs with an AI answering service that delivers instant, accurate voice responses for every customer interaction.
Travel & Hospitality
Manage reservations, cancellations, and guest requests efficiently through an AI call that ensures smooth, human-like support 24/7.
Scalable AI phone agents at a fraction of the cost, without compromising quality. Freeing your medical staff for higher-value tasks.
$0 to start.
For companies with large volumes, data or deployment requirements, or support needs.
All account has a 60-minutes ($10) free trial.
An AI answering service is software thatautomatically answers phone calls, understands caller intent, routes conversations, and even books appointments—delivering natural, human-like interactions 24/7. Retell combines AI phone answering service technology with advanced integrations to ensure your business never misses a call.
Most businesses launch production-ready AI call answering service flows in under a week. With our drag-and-drop builder, pre-trained voice models, and onboarding support, you can deploy and start handling calls quickly—no complex setup required.
Yes! Retell’s AI voice answering service lets you create multiple agents tailored to sales, support, healthcare, or claims intake. Each department can have its own flows, tone, and integrations while staying under one unified platform.
Absolutely. Retell guarantees 99.99% uptime and provides compliance with SOC 2, HIPAA, GDPR, and PII Redaction. Sensitive data is protected with encryption and PII redaction—making it a fully trusted AI answering service for business.
Our AI agents are built with intelligent fallback behaviors. They can ask clarifying questions, rephrase responses, or escalate to a live agent with a warm transfer, ensuring no conversation is ever lost.
Yes. Retell connects seamlessly with your CRM, telephony provider, or workflow automation tools. Every call is logged, transcribed, and pushed directly into your existing stack.
Not necessarily. Many companies use Retell’s AI phone answering service alongside human agents—automating repetitive calls, qualifying leads, and handling after-hours traffic, while still routing complex cases to people.
Revolutionize your call operation with Retell.