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Retail
How Retell AI Became Boatzon’s Top Performing “Employee”
* better than IVR.
Automatically connect callers to the right team based on intent, priority, or availability.
Seamlessly route AI calls to a customer’s designated contact using dynamic variables (CRM owner, region, plan tier) instead of fixed queues or extensions.
Ensure smooth handovers by transferring calls from the AI caller to human agents with full conversation history and relevant CRM details.
Seamlessly press digits and navigate to the correct department.
Gather essential details directly from your systems (CRM, billing, ticketing, EHR, logistics) during the AI call and pass context to agents.
Schedule and manage appointments and reservations with automated confirmations and calendar sync.
Keep customers informed and ensure smooth check-ins with automated reminders and updates.
Ensure smooth handovers by transferring calls to human agents with full conversation history from the AI caller.
Powerful voice automation features that adapt to the unique needs of every industry—from healthcare to logistics and beyond.
Automatically transcribe every conversation and generate accurate summaries—perfect for follow-ups, records, or CRM syncing.
Easily connect with your existing platforms like Salesforce, HubSpot, or custom systems to keep workflows smooth and centralized.
Tailor voice tone, language, and behavior to match your brand—whether professional for finance, or friendly for home services.
Never miss a call. Retell’s AI agents work around the clock to answer, route, and assist, even outside business hours.
Built on LLM technology, our agents understand context and intent, enabling smoother, more human interactions.
Design multi-step call flows with intelligent branching and routing—ideal for scheduling, form intake, or tiered support.
Discover how our AI caller transforms customer conversations.
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Connect to any CRM, telephony, automation platform
Healthcare
Automate patient service, reminders, and front-desk tasks.
Financial Services
Handle account inquiries, transfers, and support with accuracy.
Insurance
Logistics
Home Services
Debt Collection
Retail & Consumer
Support orders, returns, and FAQs with instant voice agents.
Travel & Hospitality
Manage reservations, cancellations, and guest requests efficiently.
Experience a smarter, more intuitive AI solution that outperforms traditional IVR systems.
Deliver natural, engaging conversations that feel just like speaking with a real human.
When needed, customers can smoothly connect to live agents without frustration.
Senior Engineer, GiftHealth
Product Manager at Doxy.me
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SVP of Digital Transformation, Everise
All account has a 60-minutes ($10) free trial.
Revolutionize your call operation with Retell.
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