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February 6, 2024
How to build a good voice agent
With the advancement of generative AI, we have witnessed significant growth in chatbot products that dominate the market. Simultaneously, voice AI has improved to the extent that smooth conversations with AI are now feasible. Whether you are building AI for inbound and outbound calls, professional services, companion apps, etc., voice remains a core part of the experience and is important for conversion. We can all recall frustrating experiences with AI during calls β€” robotic voices, awkward silences, long latency periods, and the need to press buttons to interact, which collectively diminish the human-like quality of the experience and occasionally irritate users.
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Voice AI