News, guides, resources from Retell
Explore our comprehensive guide on AI voice agents, and how they are transforming and modernizing businesses' inbound and outbound call operations in 2025.
Compare the best voice AI platforms for business in 2026. In-depth reviews of features, pricing, call quality, integrations, and real-world performance to help you choose the right
Explore the best call center voice AI tools for automating conversations, compared on call quality, latency, integrations, pricing, and real-world performance.
Discover the best voice AI platforms for call centers, compared on call quality, latency, integrations, pricing, and real-world performance at scale.
Boost ecommerce growth with conversational AI to automate support, personalize shopping, increase conversions, and deliver 24/7 seamless customer experiences.
Find the best AI voice agents for modern business phone systems. This guide compares deployment, voice quality, integrations, and scalability across top vendors.
Discover the best AI voice agents for reducing average handle time (AHT). See tested platforms that cut talk time, improve routing, and deliver measurable ROI.
Compare the best AI voice platforms for virtual receptionists in 2026. See which systems handle real inbound calls, interruptions, and workflows reliably.
Voice AI services are no longer judged by how well they route calls or how human they sound. In 2026, the defining metric is call containment.
Discover how call center automation uses AI to boost CX, cut wait times, personalize support, and scale service while empowering agents and driving efficiency.
For many finance teams, debt collection is the most stressful task of their day: constantly chasing payments, seeing Days Sales Outstanding (DSO) rise and struggling with liquidity
Discover how conversational AI transforms customer support with faster responses, lower agent burnout, and seamless human-AI collaboration at scale.
I tested the top AI voice agents for customer support in 2026 to see which work best at reducing wait times, handling real calls, and scaling reliably. Ranked by results.
I tested the top AI call bots for 2026, comparing voice quality, latency, pricing, and integrations to help you choose the right AI agent.
Explore how conversational AI in banking boosts CX, cuts costs, automates 80% queries, improves security, and shapes future trends with real examples.
Discover conversational AI platforms that handle customer queries across chat and voice, improve self service, and support growing teams.
Conversational AI for sales helps teams automate lead conversations, qualify prospects, and book meetings. Learn how it works, key use cases, benefits, and ROI in 2026.
Learn how conversational AI in insurance transforms in 2026 by automating claims, improving CX, reducing costs, and driving scalable growth at scale.
Explore contact center automation trends shaping 2026, from ROI-driven AI and agentic automation to compliance, voice AI, and proactive CX strategies
Learn iOS 26 Call Screening best practices for outbound teams: write clear screening talk tracks, protect caller ID reputation, and boost pickup rates.
Retell upgrades its ASR engine with higher accuracy, lower WER, and 50+ language support, delivering clearer transcripts and better AI call outcomes.
Get an in-depth look at Kore.ai’s features, pricing structure, implementation demands, voice quality, performance strengths, limitations, and enterprise use cases.
Get a detailed look at Synthflow AI’s features, pricing, workflow builder, integrations, performance, and the factors businesses should consider before using it.
Bland AI charges $0.09/min with 800ms delays and requires coding expertise. Retell AI offers $0.07/min, <500ms latency, and no-code setup. Compare now.
Detailed Vapi AI analysis: developer-heavy setup, hidden costs up to $0.33/min, limited testing tools. Compare with Retell's simple $0.07/min platform.
Explore the best Replicant alternatives for 2025. Compare Retell, PolyAI, Sierra and more to find the right voice AI platform for your business.
Discover leading Parloa alternatives for conversational AI. Find platforms with faster setup, clearer pricing, and better voice automation.
Compare top PolyAI alternatives, from Retell AI’s real-time voice engine to Kore.ai and Cognigy’s enterprise-grade platforms.
Explore the top Kore.ai alternatives for voice and conversational AI. See features, pricing, pros & cons, and discover why Retell AI might be your best fit.
Compare Sierra competitors and alternatives for 2025. Learn how Retell and other leading platforms deliver scalable, real-time conversational AI.
Find out which Cognigy alternative fits your business. Compare leading conversational AI platforms by features, pricing, and scalability.
Explore the best Synthflow alternatives. Compare Retell, Bland, PolyAI, and more to find the right AI voice solution for your business.
Evaluate the best Vapi alternatives for enterprises in 2026. Compare pricing, compliance, and performance to choose the right voice AI solution.
Build an AI call center that customers love. Learn features, ROI, and how Retell AI deploys secure voice agents at enterprise scale.
Transform support with AI customer service. Learn how conversational AI agents deliver speed, accuracy, and empathy at scale.
Protect AI voice agents from toll fraud and spam. Learn how Retell AI uses Public Keys and Google reCAPTCHA to block bots with this quick tutorial.
Compare Retell AI, PolyAI, and Vapi to find the best voice AI platform for Genesys Cloud. Explore differences in SIP/BYOC integration, deployment speed, compliance, and total cost
Texas Senate Bill 140 expands mini-TCPA rules, tightening consent, opt-out, and quiet hour requirements. Learn how it impacts AI-driven calls, SMS, and voice agents.
Retell AI's new PII Redaction auto-removes sensitive data from transcripts and recordings, boosting privacy, compliance, and secure AI use with customizable settings.
AI phone calls leverage advanced speech recognition (ASR), text-to-speech (TTS), NLP/NLU, and real-time analytics to cut AHT, raise FCR, and scale securely with CRM/ integrations.
AI calls deliver human-like CX with speech recognition, NLU, real-time analytics, and CRM/CCaaS integrations—cutting costs and unlocking 4× operational efficiency.
Learn the 8 KPIs that drive AI outbound calling success and boost connection rates, sales conversions, ROI, and call center performance.
Retell AI helps enterprises automate high-volume loan applications with 24/7 voice AI, elastic scalability, compliance, and CRM integration.
Retell launches GPT-5 for voice agents, comparing it with GPT-4.1 and GPT-4o to help you choose the right balance of speed, cost, and intelligence.
Learn how to cut call abandonment rates using AI voice agents. Discover scalable, 24/7 call coverage that responds instantly and never leaves a caller waiting.
Transform your front desk with Retell’s AI receptionist voice agents to automate scheduling, reduce missed calls, and deliver 24/7 service with ease.
In this tutorial, learn how to use Retell AI’s Model Context Protocol (MCP) to securely connect your voice agents to any external API or tool—like Zapier, CRMs.
Discover how Retell AI protects enterprise AI calling with end-to-end encryption, built-in compliance, audit trails, and real-time fallback for all use cases.
Learn how to build a 24/7 AI Sales Development Rep (SDR) that qualifies leads instantly and transfers to a live agent for seamless closing with Retell AI.
Comparing Air AI vs. Retell AI? Discover the best Air AI alternative for enterprise voice agents. Lower pricing, better uptime, and enterprise-ready compliance.
Learn how Retell AI voice agents transform SDR lead generation, cutting costs, increasing conversions, and automating outreach without losing the human touch.
Discover the top enterprise AI voice agent vendors for 2026. Learn which platforms deliver reliable, scalable AI calls and transform contact center operations.
AI cold callers are transforming sales. Learn how Retell’s software powers outbound calling with human-like conversations and measurable ROI.
Explore the best Thoughtly alternatives for AI voice agents and call automation in 2025. Compare platforms for scalability, integrations, and enterprise ROI.
Turn form submissions into instant AI calls with Retell AI & Zapier. Automate outreach, capture structured data, and scale follow-up without manual work.
Learn how to track the top AI call metrics like semantic accuracy, intent coverage, FCR, sentiment to optimize your AI voice agents for customer service.
Learn how AI voice agents optimize call flows help sales teams automate first-touch outreach, reclaim 900+ hours a year, and increase conversion rates.
Reduce wait times, cut refill errors, and improve patient adherence by automating prescription workflows with secure, 24/7 AI voice agents for healthcare.
Launch AI voice agents in finance with speed and compliance. Cut costs, automate 90% of calls, and meet PCI/HIPAA rules using Retell’s no-code platform.
Explore the top AI voice cloning tools for finance. Compare platforms by compliance, security, and real-time readiness to find the safest solution for your bank
Learn how healthcare teams can deploy HIPAA-compliant AI voice agents to cut call volume, automate scheduling, and boost patient satisfaction step by step.
Retell AI’s CCW 2025 recap and why voice AI is replacing missed calls with scalable, omni-channel automation built for enterprise channels, tools, and growth.
Learn how healthcare teams use Keragon and Retell AI to cut manual work and scale care by streamlining key healthcare administration with AI voice automation.
Explore 7 AI call automation trends driving faster resolutions, higher CSAT, and scalable voice workflows—plus a blueprint to launch smarter calls today.
See how AI voice agents reduce costs, lift revenue, and improve CX. Get the ROI stats and formulas you need to build the best enterprise grade automations.
Explore 2025’s best AI voice cloning platforms and top tools for customer support, content, and compliance to find the perfect fit for your team and business.
Explore the top AI voice trends driving enterprise call center transformation in 2025, from multilingual bots to compliance-ready automation at scale.
Retell AI integrates natively with Salesforce, HubSpot, and Zendesk—deploy AI call routing, real-time CRM sync, and warm transfers without workflow disruption.
Compare the top 8 AI voice platforms for multilingual support, and see which tools offer the real-time translation, low latency, and global readiness you need.
Launch real-time AI web chat with Retell’s chat agent. Embed a customizable, LLM-powered widget to automate conversations on your site — no backend needed.
Learn how AI messaging automation reduces inbound calls by up to 30%, lowers support costs, and improves CX plus tactics, tools, and KPIs to launch fast.
Voice AI is transforming outreach. Learn how call agents automate every funnel stage to boost conversions, free up reps, and shorten sales cycles at scale.
Learn how multilingual AI phone agents boost conversions, lower CAC, and expand global reach, without hiring. The complete guide to selling in every language.
Build voice agents that text. Retell AI now supports SMS, chatbots, and omni-channel flows all from one platform. Automate outreach across voice and text.
Looking for a better AI call platform? Compare top Bland AI alternatives in 2026 and see who leads with better support, reliability, and enterprise fit.
Explore how AI sales calls are transforming prospecting with better scale, speed, and lead quality. See why enterprise teams are moving fast to adopt AI.
Still unsure about AI calls with voice agents? Uncover the top 7 misconceptions holding you back, and learn what modern platforms can actually deliver at scale.
Replace low survey rates with real-time customer feedback. Discover how AI calls capture actionable customer insights with no follow-up survey required.
Avoid the costliest AI call rollout pitfalls by learning what slows down enterprise AI calling rollouts. Explore how to launch smarter, faster with Retell AI.
Learn how to connect AI voice agents to assistants like ChatGPT or Claude to unlock true AI automation with phone calls that act, respond, and drive outcomes.
Discover why and how to integrate AI voice agents with VoIP providers like Talkdesk, Five9, and Nice unlocks smarter, faster, and more secure call operations.
See how Retell AI outpaces Parloa in speed, flexibility, and cost efficiency, without compromise helping teams launch smarter AI call agents faster at scale.
A must read comparing Retell AI and PolyAI across performance, control, pricing, and deployment for teams evaluating AI voice agent platforms in 2025.
Explore how Retell’s new ChatGPT-4.1 family integration supercharges AI phone agents built for for the most advanced AI calling systems and workflows.
Explore how Retell AI delivers scalable AI phone systems with enterprise-grade performance. See why it’s the go-to conversational AI platform in 2025.
This guide helps you evaluate AI voice agents for real-world call automation by industry, benefits, business needs, and what actually works at scale in 2025.
Explore our comprehensive guide on AI voice agents, and how they are transforming and modernizing businesses' inbound and outbound call operations in 2026.
Discover how Retell AI is building a full-stack AI BPO to disrupt the $350B call center industry. Learn how AI phone agents are replacing offshore BPOs.
Discover how Retell AI's simulation and batch testing capabilities enhance the development and optimization of AI agents, ensuring reliability and efficiency.
Learn how to build AI agents without extensive programming knowledge, using accessible tools and platforms to create effective AI solutions with us today.
Explore real-world examples of AI agents in action, highlighting their applications and the valuable insights gained from these case studies. Visit us today!
Understand the distinctions between Agentic AI (task-focused automation) and AGI (human-like intelligence) and their implications for businesses and technology.
Explore the concept of AI systems communicating with each other and its potential impact on the future of communication. Check it out at Retell today!
Discover in the article how AI is transforming the telecom sector and its implications for network connectivity. Learn more about it from Retell AI today!
Discover the importance of HIPAA compliance and Business Associate Agreements (BAAs) for healthcare AI, ensuring the secure handling of healthcare data.
Discover the advantages of using DTMF over voice recognition in certain scenarios, and learn when Retell's DTMF solution is the best choice for optimal results.
Discover the key metrics and strategies for measuring and tracking the performance of AI phone agents, ensuring optimal efficiency and customer satisfaction.
Learn more about the often-overlooked costs and challenges associated with outsourcing call centers, and learn how to navigate these hidden expenses effectively
Learn more about how tariffs are influencing American companies to reassess offshore BPO strategies, potentially shifting operations back to the U.S.
Learn more about the strategies AI agents use to determine when to handoff complex issues to human agents, ensuring seamless customer service. Visit Retell AI!
Learn more about how Retell AI ensures 99.99% uptime with seamless failovers, minimizing downtime and maintaining continuous service for your customers.