You can now seamlessly switch between Retell agents during a call, no more clunky transfer workarounds using phone numbers.
This unlocks a powerful way to design modular, reusable agents for specific tasks, like:
🔹 Language routing agent
🔹 CSAT survey agent
🔹 Payment agent
These agents can be inserted anywhere in your call flow, and when transferred, they inherit the full context of the original conversation.
You can now connect your own MCPs and invoke tools seamlessly.
With Retell AI’s MCP Node, your voice agents can:
- Call any HTTP-based service (Zapier, custom APIs, CRMs)
- Trigger workflows and fetch live data in real time
- Dynamically adapt the conversation based on structured responses
- Stay secure with scoped access, headers, and timeouts
The feature you’ve been waiting for is here! Static IP addresses are now available for U.S. calls, giving you complete control over your telephony set up . This is perfect for enterprise integrations and custom call routing.
The Conversation Flow API is finally here in our SDK!
Create and manage conversation flows programmatically, bringing unprecedented automation and flexibility to your workflows. Plus, get API access to MCP, Warm Transfer, and Agent Swap all in one update!
You can now transfer calls directly to a SIP URI for both cold and warm transfers
Integrate with any SIP-compatible system effortlessly and expand your telephony possibilities!
Chat History is now live!
Full chat history tracking is now available, giving you complete visibility into all your AI interactions for better insights and follow-ups.
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