Powerful AI Phone Agent for Logistics

5.0
ON G2
Stars
Automate dispatching, load booking, and freight negotiations with Retell AI’s intelligent voice agents.
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Trusted by over 4,000 businesses powering 100+ million calls per month.
Logistics
Roadside Assistance
Logistics
Freight & Transportation
Logistics
Warehousing
Logistics
Fleet services
HOW IT WORKS

Enhance logistics operations & automate freight negotiations with AI-powered phone agents.

AI-Powered Sales & Order Taking
Customer Service & Order Tracking
Telemarketing & Lead Generation
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Automated Load Booking
AI contacts freight brokers, secures loads, and ensures pricing aligns with company guidelines.
Dynamic Load Assignment
Match available shipments with the right carriers, improving fleet efficiency and reducing deadhead miles.
Rate Negotiation with Brokers
Handles real-time negotiations, ensuring optimal freight rates per mile while eliminating manual intervention.
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Real-Time Load Updates & Carrier Sourcing
AI calls and updates shippers, carriers, and freight brokers on shipment status, ETAs, and route changes.
Automated Carrier Follow-Ups
AI follows up with carriers and brokers to confirm load status and optimize freight movement.
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AI-Driven Outbound Calling for Freight Sales
Generate and qualify leads for transportation services using automated AI outreach.
Follow-Ups on Potential Clients & Carriers
Automatically reach out to brokers and carriers to secure more loads and partnerships.
Improve Carrier Engagement & Retention
AI-driven relationship management ensures regular carrier touchpoints, reducing churn and increasing load acceptance rates.
REVIEWS

See what customers say about us

in G2
Leonardo Danconia
CEO and Cofounder, inbounds.com
“Our early adoption of Retell AI, combined with our ability to deeply customize it and build our own infrastructure around it, really gives us an edge in the industry.”
Automate Freight Broker Calls & Load Negotiations
Retell AI handles real-time rate negotiations, ensuring optimal pricing based on predefined parameters such as minimum rate per mile and total distance.
Streamline Dispatch & Reduce Manual Work
AI automates load booking processes, updates shippers and carriers, and ensures faster response times—eliminating unnecessary back-and-forth calls.
Improve Carrier & Broker Communications
AI agents source motor carriers, update shippers on load status, and engage freight brokers for better operational efficiency.
Josh Andrews
COO
The growth of our AI product has been probably our fastest-growing product of all time. In the past year, the AI product has over 10x growth. And it was already looking pretty good a year ago.
Automate Freight Broker Calls & Load Negotiations
Retell AI handles real-time rate negotiations, ensuring optimal pricing based on predefined parameters such as minimum rate per mile and total distance.
Streamline Dispatch & Reduce Manual Work
AI automates load booking processes, updates shippers and carriers, and ensures faster response times—eliminating unnecessary back-and-forth calls.
Improve Carrier & Broker Communications
AI agents source motor carriers, update shippers on load status, and engage freight brokers for better operational efficiency.
Carter Li
CEO
The cost of our customer support team was increasing 300 to 400 percent a year. By introducing Retell and building Lucas, we were able to reduce that burden by over 50 percent, drastically improve our SaaS margins, and still support our customers during high-growth and urgent situations.
Automate Freight Broker Calls & Load Negotiations
Retell AI handles real-time rate negotiations, ensuring optimal pricing based on predefined parameters such as minimum rate per mile and total distance.
Streamline Dispatch & Reduce Manual Work
AI automates load booking processes, updates shippers and carriers, and ensures faster response times—eliminating unnecessary back-and-forth calls.
Improve Carrier & Broker Communications
AI agents source motor carriers, update shippers on load status, and engage freight brokers for better operational efficiency.
INTEGRATIONS

AI Automation for Logistics CRMs & Freight Management Systems

Retell AI seamlessly integrates with industry-leading logistics and freight platforms
Airtable
Airtable
AmazonConnect
AmazonConnect
Clickup
Clickup
Five9
Five9
Go High Level
Go High Level
Hubspot
Hubspot
Keap
Keap
Livevox
Livevox
Microsoft Dynamics 365
Microsoft Dynamics 365
Monday.com
Monday.com
Nice
Nice
Pipedrive
Pipedrive
Ring Central
Ring Central
Salesforce
Salesforce
Smartsheets
Smartsheets
Talkdesk
Talkdesk
Telnyx
Telnyx
Twilio
Twilio
Vonage
Vonage
Zoho CRM
Zoho CRM
Pricing

Cut Costs by 90% with AI phone Agents

Pay as you go

$0 to start.

$0.07–$0.31 per minute – Pay only for what you use.
60 mins of free access.
20 concurrent calls.
10 Free Knowledge Bases.
Get Started
FAQ

Frequently asked questions.

How can AI phone agents improve freight dispatching and load booking in logistics?

AI-powered phone agents streamline freight dispatching and load booking by automating broker negotiations, confirming shipment details, and ensuring optimal pricing based on rate-per-mile calculations. With AI handling real-time load matching and carrier sourcing, logistics companies can reduce wait times, increase efficiency, and eliminate manual call handling for dispatchers.

Can AI automate broker calls and freight rate negotiations?

Yes! Retell AI can negotiate freight rates with brokers in real time, ensuring optimal pricing based on predefined parameters such as route, distance, and fuel costs. By automating rate discussions, follow-ups, and load confirmations, AI enables logistics companies to secure the best deals without human intervention.

How does AI help with load updates and shipment tracking in freight logistics?

AI-powered phone agents can proactively call shippers, carriers, and freight brokers to provide real-time load updates, confirm pickup and drop-off times, and track deliveries. This reduces manual check-ins, improves shipment visibility, and enhances customer satisfaction for logistics providers handling truck freight, air cargo, and marine freight.

Does Retell AI integrate with Transportation Management Systems (TMS) and logistics software?

Absolutely! Retell AI seamlessly integrates with leading TMS platforms, freight CRMs, and load boards, including DAT Freight & Analytics, Truckstop.com, McLeod Software, and proprietary logistics systems. This allows logistics companies to automate dispatching, carrier matching, and shipment tracking with minimal setup.

Revolutionize your call operation with Retell

Start building smarter conversations today.

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