Auto Dialer Software That Dials and Handles the Call

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ON G2
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Most auto dialer software only connects a human rep faster. Retell AI handles the call instead. Voice agents dial your list, pitch, qualify leads, and book meetings 24/7, with your existing CRM and telephony and no engineers to deploy.
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Trusted by over 3,000 businesses powering 30+ million calls per month.
How It Works

Launch an outbound dialing campaign in four steps, from building the agent to live calls on your list.

Configure your agent
Pick a voice, set your script and qualification rules, and connect your knowledge base.
Upload your list and test
Import your contact list, then run simulated calls to validate the pitch before dialing.
Connect telephony and CRM
Link your numbers via SIP trunking and sync your CRM so calls dispose automatically.
Launch and monitor
Start the campaign and track connects, conversions, and dispositions in the dashboard.
Use Cases

Outbound sales campaigns

Reps burn the day dialing and leaving voicemails to reach a handful of live people. Hand the list to AI telemarketing agents and every connect gets a real pitch with objection handling, not a dropped call. Selling time goes to conversations instead of dialing.

Lead qualification at scale

Marketing sends over hundreds of raw leads and reps cherry-pick the easy ones. Agents call every lead, ask your lead qualification questions, score the answers, and push qualified prospects into the pipeline. Sales only works leads that are ready to talk.

Appointment setting and reminders

Need to fill calendars without a setter chasing every prospect by phone. An AI appointment setter dials the list, checks live availability, books the slot, and confirms it during the call. Calendars fill while your team works other deals.

Collections and payment reminders

Collections teams cannot dial enough accounts to keep recovery on pace. Agents call past-due accounts, set up payment arrangements, and route disputes to a human on compliant scripts built for debt collection. Medical Data Systems collects around $280,000 a month this way.

Reaching decision-makers in B2B outbound

In B2B outbound, half the dials die in a phone tree before reaching the buyer. Agents navigate IVR menus and gatekeeper prompts automatically to land on the right extension. More dials turn into real conversations with decision-makers.

Customer follow-up and renewals

Renewals and follow-ups slip when no one has time to call every account. Agents run the outreach on schedule, confirm details, flag at-risk accounts, and book a callback when one is needed. Coverage that used to need a dedicated rep now runs on its own.

Compliance

Outbound dialing touches consumer phone data on every call.

SOC 2 Type II

All call data runs on SOC 2 Type II certified infrastructure, clearing enterprise security review fast.

HIPAA

Healthcare outreach deploys under HIPAA with a self-service BAA portal available from the dashboard.

GDPR

Caller data is processed under GDPR, covering consent, access, and processing records for EU contacts.

PII Redaction

Personal identifiers are auto-redacted from transcripts based on settings you control, for clean audits.

Feature

Why outbound teams choose Retell AI over a legacy dialer

Build
Deploy
Monitor
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Agents that pitch, not read a script
A traditional dialer hands the connect to a rep reading off a card. Here the agent runs the conversation itself, answering questions and handling objections as they come. A connected knowledge base auto-syncs from your site and documents, so every pitch reflects current pricing, offers, and policies. Reps stop memorizing scripts and the list still gets worked.
Warm transfer only the leads worth a rep
Your closers should only touch buyers who are ready. The agent dials, qualifies against your criteria, and when a lead clears the bar, a call transfer routes the call to a human rep with the full transcript and caller context already attached. The rep picks up mid-conversation instead of starting cold. Dead-end connects never reach the floor.
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Dial the whole list, no ratio math
Predictive dialers gamble on a dial ratio and drop calls when no rep is free, which is what triggers abandonment penalties. Because the agent answers every connect itself, a batch call campaign runs your whole list at once with no concurrency limits, retries numbers that do not connect, and drops nothing. Sunshine Loans processes 700,000+ applications a month this way, with abandonment cut to 5%.
Caller ID your prospects actually answer
Lists do not convert when every number shows up as "Spam Likely." A branded call ID displays your verified business name on outbound calls, and carrier-verified numbers keep your phone reputation clean across campaigns. More connects per dial means the same list produces more conversations without buying more leads.
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Every dialed call scored, not sampled
Most outbound teams review 2% of calls and guess at the rest. Every dialed call here is transcribed, scored, dispositioned, and sentiment-tagged automatically, so post call analysis shows which lists, scripts, and call times actually convert. Matic Insurance ran 8,000+ calls in Q1 2025 and held NPS at 90 while automating the busywork.
Integrations

Seamless

Integrations with Your
Tech Stack

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  • Hubspot
  • Twillio
  • Vonage
  • Go High Level
  • 8n8
  • Zapier
  • Salesforce
  • Hubspot
  • Twillio
  • Vonage
  • Go High Level
  • 8n8
  • Zapier
  • Salesforce
  • Avaya
  • Genesys
  • Five9
  • Amazon Connect
  • Telnyx
  • Make
  • Cal.com
  • Avaya
  • Genesys
  • Five9
  • Amazon Connect
  • Telnyx
  • Make
  • Cal.com
Pricing

Cut Costs by 90% with AI phone Agents

Pay as you go

$0 to start.

$0.07–$0.12 per minute – Pay only for what you use.
60 mins of free access.
20 concurrent calls.
10 Free Knowledge Bases.
Get Started
FAQ

Frequently asked questions.

What is auto dialer software?

Auto dialer software calls a contact list automatically so reps stop dialing by hand. The four types are predictive, progressive, preview, and voice broadcast, each built to connect a human agent faster. A Retell AI AI voice agent handles the call itself.

How many calls can an AI auto dialer make at once?

There is no per-agent dial ratio, because no human is waiting on the connect. Campaigns start with 20 free concurrent calls and scale to thousands of simultaneous outbound calls. Volume becomes a concurrency setting, not a hiring plan.

Will people hang up when an AI is on the line?

Answer rates hold when the agent sounds natural. Responses land in about 600ms with real turn-taking, so there is none of the dead-air pause that makes people hang up on older dialers. Callers speak normally and the agent responds in kind.

How much does auto dialer software cost?

Most outbound tools charge $15 to $50+ per seat each month, and predictive tiers can pass $150. This platform is usage-based at $0.07 per minute with no platform fee and no per-seat cost, plus $10 in free credit to start. Full rates are on pricing.

What happens when someone asks to be removed from the list?

The agent recognizes an opt-out or Do Not Call request, confirms it, suppresses the number, and stops further dialing to it across campaigns. The request is logged for your compliance record. No rep has to remember to flag it.

Do I still need a predictive or progressive dialer?

Predictive and progressive dialing keep reps busy between connects; preview dialing waits while a rep reviews the lead. When the agent handles the connect itself, that math disappears and abandonment risk goes with it. Many teams run ai cold calling agents for first touch and keep reps for closing.

Revolutionize your call operation with Retell

Start building smarter conversations today.

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