
A streamlined receptionist for healthcare practices that need to deflect routine questions without staffing a full front desk. Greets callers, listens for their intent, and answers from a configurable FAQ knowledge base covering services, scheduling, insurance, and visit logistics.
Designed to know its limits: anything outside the FAQ — or any explicit request for a person — triggers a polite handoff to a live specialist. Useful as a first-line agent for clinics, therapy practices, and home-based care services where most calls are routine information requests but a meaningful slice still needs human follow-through.