
A specialist for inbound high-intent leads from web forms or paid ads in home-services categories (HVAC, roofing, landscaping, remodeling, and similar). Opens by referencing the recent inquiry and asks what project the caller is looking to get started on.
Runs a qualification flow and splits two ways: hot leads warm-transfer directly to sales, and estimate-ready leads flow into a structured booking sequence — collecting full name, phone number, service address, and preferred date and time with echo verification — then schedules a free on-site estimate via function call and reads back the confirmation number. Includes a scoped FAQ covering service areas, cost, scheduling speed, and warranties, plus callback capture if the team is unavailable.