With Retell, we’ve increased scheduling NPS by 38%, and filled underutilized provider capacity, allowing our team to focus on meaningful patient care instead of phone tag.
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Chiropractic Answering Service That Books Patients Around the Clock
5.0
ON G2
Retell answers your chiropractic office calls 24/7 on the number you already use, books new and returning patients into open slots, and routes urgent calls by your practice's rules, under a signed BAA.
Trusted by over 4,000 businesses powering 100+ million calls per month.
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How It Works
Launch your chiropractic answering service in four steps.
Build your chiropractic call flow
Set up the agent in the no-code dashboard or through the API, then point it at your schedule and office FAQs: hours, cash prices, accepted insurance, first-visit paperwork, and how you handle auto-injury or workers' comp intake.
Test it on real patient calls
Run it against the calls your office gets, from new-patient exam bookings to an after-hours call about new numbness after an adjustment, and confirm it books and escalates the way your protocol says.
Keep your office number and go live
Keep your office number over SIP trunking or call forwarding, or take a new one. Go live on one line or one location, check the patient experience, then expand to voice, SMS and chat.
Monitor bookings and escalations
Every call is transcribed, summarized and tagged by outcome. Track bookings, escalations and patient sentiment in the dashboard, listen live when you need to, and adjust the agent from real calls.
Use Cases
What the chiropractic answering service handles on every call
Books new-patient exams and adjustments on the call
It checks your schedule during the call and books new-patient exams and follow-up adjustments into open slots, so a patient in pain has a time before they hang up. Confirmations go out by text or email.
Handles reschedules, cancellations and care-plan visits
It moves or cancels a visit and offers the next open time, so a patient's care plan stays on track and the slot gets refilled. With batch calling, it can also call patients ahead of their visits to confirm or rebook.
Routes urgent calls by your practice's rules
It asks the questions you set, such as whether pain is new or whether numbness started after a visit, then transfers to your on-call chiropractor or gives the instruction your protocol calls for. It doesn't diagnose or give clinical advice.
A chiropractor after-hours answering service that books the visit
A new patient who reaches voicemail at 7pm usually calls the next clinic on the map. A traditional answering service picks up, takes a message and leaves the booking for your staff the next morning. Retell answers on the first ring and puts the visit on your schedule while the patient is still on the line.
Answers insurance, auto-injury and workers' comp questions
Patients hear your current hours, cash prices, accepted insurance and first-visit prep from your knowledge base. It explains whether you take auto-injury or workers' comp cases and what to bring, and sends anything that needs staff review to a transfer or a scheduled callback.
Connects to ChiroTouch, Jane App and your calendar
Retell connects to ChiroTouch and Jane App through a custom API integration, and to calendars and CRMs through secure webhooks or Zapier, Make and n8n. Clinics that would rather not build the connection can use Keragon, a HIPAA-ready automation platform with a Retell connector.
Built for Contact Centers, Not Demos
Retell is the AI Voice Platform Enterprise Contact Centers Run On
Retell lets you build, test and deploy AI phone agents that handle real call volume, so your team spends its time on the conversations that need a person.
Feature
Why chiropractic practices choose Retell over a traditional answering service
Sounds like your business
Pick from 100+ lifelike voices or clone your own, and tune tone and language so the agent matches a dental office or a law firm and greets callers in your business name, warm, human-like conversations instead of an outdated phone tree.
Books into your calendar, not just a message pad
The agent checks live availability and writes the appointment into Cal.com or Google Calendar during the call, so a captured call becomes a booked job. Pine Park Health raised scheduling NPS by 38% after putting calls through a voice agent. Results vary by setup.
Reads and writes your CRM mid-call
Connect HubSpot, Salesforce, Go High Level, Cal.com, and Google Calendar natively, or anything else through Zapier, n8n, or a webhook. The agent looks up a patient, a client, or an order while the caller is on the line, and writes the result back.
Runs on the number you already have
Keep your carrier, your number, and your phone system. Connect through SIP trunking with Twilio, Telnyx, Vonage, Genesys, or Five9, or forward the calls you want answered. Nothing about your published number changes.
Answers in roughly 600 milliseconds
End-to-end latency of about 600ms with proprietary turn-taking means callers never sit through dead air or talk over the agent. It handles interruptions and barge-in the way a strong receptionist does.
Never a missed call, never a busy signal
The agent answers every call at once, around the clock, starting at 20 concurrent calls and scaling on request. Callers who reach voicemail rarely leave one and rarely call back, and industry research puts the average missed call at about $12.15 in lost value. Results vary.
Scores 100% of calls
Every call is transcribed, summarized, and tagged by outcome through post-call analysis, and every booking lands in your calendar and CRM. Watch booking rate, missed-call recovery, and transfer rate in a dashboard, catch the questions the agent fumbles, and retrain the flow, instead of reviewing a small sample by hand.
Catch the transfers that fail
Transfers are where a front desk loses people. See which handoffs connected, which rang out, and which calls ended with nothing, then fix the routing rule behind them.
Test it before your callers do
Turn your real scenarios into a simulation suite and rerun it on every prompt change, so a fix for one caller never breaks the booking flow for the next.
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- Hubspot
- Twilio
- Vonage
- Go High Level
- n8n
- Zapier
- Salesforce
- Hubspot
- Twillio
- Vonage
- Go High Level
- 8n8
- Zapier
- Salesforce
- Avaya
- Genesys
- Five9
- Amazon Connect
- Telnyx
- Make
- Cal.com
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- Avaya
- Genesys
- Five9
- Amazon Connect
- Telnyx
- Make
- Cal.com
Pricing
Cut Costs by 90% with AI phone Agents
Pay as you go
$0 to start.
$0.07–$0.31 per minute – Pay only for what you use.
60 mins of free access.
20 concurrent calls.
10 Free Knowledge Bases.
Enterprise Plan
For companies with large volumes, data or deployment requirements, or support needs.
White glove service for your use case.
Premium support with dedicated solution engineer teams.
Custom pricing and concurrent calls based on your needs
FAQ
Frequently asked questions.
How does a chiropractic answering service handle urgent calls?
Retell asks the questions your practice wants asked, like whether pain is new, whether numbness or weakness has started, or whether the patient was just in a car accident. It then follows your escalation rules, whether that's a transfer to your on-call chiropractor or the instruction your protocol gives. It doesn't diagnose or make a clinical call.
Is Retell HIPAA compliant for chiropractic practices?
Yes. Retell is HIPAA compliant, and you self-sign a Business Associate Agreement (BAA) at no extra cost before patient health information goes through the agent. Call data runs on SOC 2 Type I and Type II certified infrastructure.
Can Retell book appointments into our schedule?
Yes. It checks availability during the call and books, reschedules or cancels visits. It connects to ChiroTouch and Jane App through a custom API integration, and to calendars and other practice tools through secure webhooks or Zapier, Make and n8n.
Can it answer questions about auto-injury or workers' comp cases?
It answers from the information your practice gives it, like whether you accept these cases and what a patient should bring to the first visit. Anything that needs a staff member to review is transferred or scheduled for a callback.
How much does a chiropractic answering service cost with Retell?
Retell is usage-based and billed per minute of call time, with $10 in free credits to start. There's no platform fee, no monthly contract and no per-call fee. Rates vary with the model and voice you choose.
Does Retell answer calls in languages other than English?
Yes. Retell handles 55+ languages the same way it handles English, so patients don't wait for a bilingual staff member.
Can Retell transfer a patient to a person?
Yes. When a patient needs your team, Retell warm-transfers the call with the full conversation and caller details attached, so nobody repeats themselves.
