Retell partnered with Lawyer.com to make calling a lawyer easier.
Because today, calling for legal help often leads to hold music, voicemail, endless web forms, and maybe a callback days later if you're lucky. For someone dealing with a legal problem, that wait can be the difference between getting help and giving up. Lawyer.com knew that experience had to change.
For law firms specifically, personal injury intake covers what has to happen in the first 90 seconds of the call.
Now every caller is greeted by a Retell agent that listens with empathy, runs the full intake in one natural conversation, and warm-transfers qualified cases to a live attorney while the caller is still on the line, 24/7 and in both English and Spanish.
And the same Retell agent runs outbound follow-up too, so there are no cold leads and no dropped intakes. Just cases ready to work.
For people reaching out in a stressful moment, that means help that shows up right away. For the attorneys, it means their time goes to the cases that are ready for them.
Welcome to Retell, Lawyer.com.