Opendoor Handles the First Call to Homeowners With Retell

Opendoor is using Retell to handle the first call to homeowners.

And that's a pretty big moment, because it's not just another lead. It's someone deciding whether to sell their home.

Since June, Opendoor has run close to 200K of these conversations on Retell. What stands out isn't the volume. It's how much the team cares about how the call actually sounds and feels. Whether there's a bit of coffeeshop noise in the background, or whether the pacing feels right. Those are small things, but they can change the entire tone of a conversation.

When the decision is this big, it shouldn't feel like you're talking to a bot. It should feel like talking to someone who's paying attention. That's the bar Opendoor set, and it's why they've been so deliberate about every detail of the experience.

Proud to be working with a team that is so intentional with this, and we're excited to be building with them.