The San Antonio Spurs Choose Retell for Fan Call Support

Retell is the new voice behind the San Antonio Spurs' call support.

Every call into a pro sports franchise is tied to a moment that matters. Tipoff. Tickets. Parking. A last-minute change of plans. Fans don't call to wait on hold; they call because something is happening now. The Spurs wanted a support channel that could meet those moments with the speed and warmth their fans expect.

Retell is now handling those conversations at scale, with lifelike AI that manages calls from end to end. Whether a fan needs help sorting out seats before the game or has a question on the way to the arena, the phone gets answered right away, with the kind of experience that reflects the organization behind it.

For a franchise built on showing up for its city, the fan experience on the phone matters as much as the one in the building. Meeting fans in those high-stakes moments, instantly and naturally, is what turns a support call into a good memory.

We're excited to be part of what the Spurs are building. Thank you to the Spurs organization for partnering with us to help change the game of customer support.