Retell AI Recognised The Best Agentic AI Software Award by G2

We've always listened to our customers, but this time G2 did that too. 

We're proud to share that Retell AI has been recognised in the 2026 G2 Best Software Awards as a winner in the Best Agentic AI Software Products category. 

In fact, Retell AI has earned a spot in four categories of these prestigious awards:

• Best Fastest Growing Products 2026

• Best Agentic AI Software Products 2026

• Best AI Software Products 2026

• Best Highest Satisfaction Products 2026

The recognition is especially meaningful because it's based entirely on verified customer reviews. Being part of G2's 2026 Best Software Awards underscores Retell's ongoing mission to make Agentic AI meaningful.

A Year of Innovation for Agentic AI Users

This award comes on the heels of a milestone year for Retell AI. In 2025, we delivered multiple feature releases across our platform, including simulation testing, chat agents, GPT 5 language model and many more. 

Today, thousands of businesses rely on Retell AI to lead human-like conversations to scale their outbound and inbound campaigns. 

For the first time, G2 has launched a dedicated category for Agentic AI in its Best Software awards. Out of 1,392 total products in this category, only 50 were awarded best software products. 

This recognition is especially meaningful because it shows the impact of agentic AI in 2026. It's no longer a pilot project, but a category enterprises are actively choosing because of its impact. 

Loved by Our Customers. Built for the Real World

We're incredibly grateful for the feedback our customers continue to share. 

Here's what G2 reviewers loved about Retell AI:

"The Most Reliable Voice AI Platform for Production Use"

Retell AI gives real production-grade control over voice automation. The API flexibility, webhook integrations, and low-latency voice streaming make it possible to build scalable, real-world call agents — not just demos. I've been able to design structured call flows with dynamic pricing logic and multi-client agent setups. Stability and reliability have been strong compared to other voice AI tools I tested.

"High-Performance Voice AI with Unmatched Latency"

The seamless API integration with my website has been impressive. The low latency in voice processing is the primary reason for our success, providing a near-human conversational experience. It handles complex interactions with high stability, which is crucial for maintaining professional standards in real-time applications.

"The Best AI Receptionist I've Ever Used"

I like how natural and human the voice sounds while still being highly reliable and scalable. I also love how easy it is to set up and customize for different business needs. Whether it's handling inbound calls, booking appointments, or answering FAQs, everything runs seamlessly 24/7 without missing opportunities. It truly feels like having a smart, always-available receptionist.

To every customer who has trusted us, partnered with us, and taken the time to share their thoughts: thank you. We're just getting started.

See Retell AI in action

If building AI agents are in your radar in 2026, then we'd love to show Retell AI in action. 

Book a demo to understand how Retell AI works for your business and the challenges it solves. Whether you want to automate 100, 1000, or 10k calls every day, Retell AI blends right with your team's workflows and goals. 

Explore reviews on G2, request a demo, or explore full capabilities here.