1. More Languages

We’ve now supported more languages:

• zh-CN (Chinese - China)
• ru-RU (Russian - Russia)
• it-IT (Italian - Italy)
• ko-KR(Korean-Korea)
• nl-NL (Dutch - Netherlands)
• pl-PL (Polish - Poland)
• tr-TR (Turkish - Turkey)
• vi-VN (Vietnamese - Vietnam)

Simply change the language in the settings panel on the agent creation page.

2.  Max Call Duration

You can now set the maximum duration for calls in minutes to prevent spam.

3.  Extended Voicemail Detection

You can set the duration for detecting voicemail. In some B2B use cases, there are welcome messages before going to voicemail. Setting a longer voicemail detection time can solve this issue.

4.   LLM Temperature

You can adjust the LLM Temperature to get more varied results. The default setting is more deterministic and provides better function call results.

5.  Agent Voice Volume

You can now control the volume of the agent’s voice.

Important Notification

• We will fully stop Audio Websocket and V1 call APIs at 12/31/2024.

Bug fixes and Improvements

• DTMF issue is now fixed.
• Failed inbound calls will now have an entry in history.
• Addressed inaudible speech.
• Added retry for inbound dynamic variable webhook.
• Added timeout for Retell webhook.
• Fixed a bug where custom voice was accidentally overwritten.
• Improved voicemail detection performance.

Community Videos

Rish - AI Business Automation