Put your brand front and center on every call
Build trust with Branded Call ID
Discover  Feature
Show your business name on outbound calls so customers know it’s you, trust the call faster, and answer more often.
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Overview

Calls recognized.  Calls answered.

By showing your company name on supported U.S. carrier networks, it turns unknown outbound calls into recognizable, credible outreach that can improve answer rates.

More trust
Customers are more likely to answer when they know who is calling.
More answers
Recognizable calls get picked up more often than unknown numbers.
Built-in support
Display your business name on carriers like T-Mobile, AT&T, and Verizon.
Ready to scale
Run branded outbound calls across high-volume campaigns with Retell’s infrastructure.
How It Works

Set up Branded Call  in just a few steps

Buy a number
Purchase a phone number in the Retell dashboard and open the Branded Call add-on.
 
Submit your
branded details
Enter your company information and the business name you want to display on supported carrier networks.
 
Try This Feature
Start making branded calls
Once approved, your business name appears on outbound calls so customers recognize your brand right away.
 
Product Highlights

Built to Handle
the Real World

Truly Humanlike Experience
Natural turn-taking, low latency, and contextual language generation make every transfer feel effortless.
Multichannel Support
Use Retell across voice, SMS, and chat — all transfers work seamlessly across channels.
Warm Transfer Intelligence
Automatically summarize caller context before connecting, improving agent readiness.
Enterprise-Grade Reliability
No dropped handoffs, 99.9%+ uptime, and fallback systems ensure smooth transitions.
Use Cases

Proven Impact Across 

Industries

Explore Retell Customers
GiftHealth
Leveraging automation and AI, GiftHealth makes specialty medicine and procedures more accessible and affordable for patients while easing the administrative load on prescribers.
Onze cijfers laten zien dat 45-50% van de gesprekken volledig wordt opgelost door Retell AI zonder ooit een mens aan te raken. We hebben het nog niet eens volledig uitgebreid naar al onze lijnen.
Jonathan Adly
Senior Engineer, GiftHealth
Inbounds
Inbounds.com has scaled and optimized its call campaigns without sacrificing the human oversight essential to its customers' success.
“Onze vroege adoptie van Retell AI, gecombineerd met ons vermogen om het diepgaand aan te passen en onze eigen infrastructuur eromheen te bouwen, geeft ons echt een voorsprong in de branche.”
Leonardo Danconia
CEO and Cofounder, inbounds.com
Swtch Energy
De kosten van ons klantenserviceteam stegen 300 tot 400 procent per jaar. Door Retell te introduceren en Lucas te bouwen, konden we die last met meer dan 50 procent verlagen, onze SaaS-marges drastisch verbeteren en onze klanten toch ondersteunen tijdens snelgroeiende en urgente situaties.
Carter Li
CEO
Integrations

Seamless

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  • 8n8
  • Hubspot
  • Twillio
  • Vonage
  • Go High Level
  • 8n8
  • Hubspot
  • Twillio
  • Vonage
  • Go High Level
  • 8n8
  • Hubspot
  • Twillio
  • Vonage
  • Go High Level
  • 8n8
  • Hubspot
  • Twillio
  • Vonage
  • Go High Level
  • 8n8
  • Hubspot
  • Twillio
  • Vonage
  • Go High Level
  • 8n8
  • Hubspot
  • Twillio
  • Vonage
  • Go High Level
  • 8n8
Learn More

Discover More
Features

Explore how Retell AI can transform every part of your call operations. See the full range of capabilities designed for smarter automation, better efficiency, and enhanced customer experience.

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