1. Batch Calling

Batch Calling is now live! This feature allows you to make multiple calls simultaneously by simply uploading an Excel sheet.
Here’s how it works:

• Send Now: Dispatch all calls immediately.
• Scheduled Time: Send out calls at a scheduled time.
  

Batch Calling queues your calls without hitting concurrency limits, ensuring a seamless experience.
Pricing: $0.005 per dial (20k calls for $100)

2.  New Docs

We’ve completely overhauled our documentation to make it more user-friendly and comprehensive. We’ll continue updating it regularly based on your needs.
Have suggestions? Join us on Retell Discord and share your thoughts.
Want to find the answer more easily, feel free to join Retell Discord and ask questions in #AI Evy Channel.‍

See Docs

3. Expanded Latency Metrics

We’ve added TTS (Text-to-Speech) latency details in call history and the Get-call API.
If you notice higher-than-usual TTS latency, switch to another TTS provider directly. (Please note that older latency fields are now deprecated.)

See Docs

4. Bug Fixes and Improvements

• Resolved real-time API recording pitch issues.
• Enhanced functionality for calling multiple functions at once.
• Updated Knowledge Base API SDK code.
• Drastically reduced voice speed added latency (from ~100ms to ~5ms).