Value

How it Works

Build

Use our Voice AI API and drag-and-drop builder to design fully customized agents, from AI telemarketers that handle outbound sales calls, to conversational flows that manage scheduling.

Test

Validate every scenario with built-in LLM testing. Our platform ensures your AI telemarketer can manage accents, interruptions, and ambiguous inputs, while always providing a compliant fallback path.

Deploy

Launch across multiple channels: web, chat, and large-scale AI telemarketing calls. Transition away from outdated IVR menus and bring conversations to life with AI that scales your sales outreach.

Monitor

Compare results against traditional call flows and optimize your AI for telemarketing campaigns with performance insights.

How it works

Streamline Your Operations With an AI Telemarketing

* better than IVR.

Call Routing

Route to the Right Team With Instant Transfer

Smart Routing With Conversational AI

Our platform uses advanced intent detection to guide callers automatically, no rigid menus required. With conversational AI telemarketing, inquiries are routed to the right department or escalated seamlessly.

Dynamic AI-Based Call Transfers

Replace outdated queues with intelligent logic. Calls can be directed to the correct account owner, regional team, or service tier, powered by AI telemarketing software that adapts in real time.

Warm Transfers That Preserve Context

When escalation is needed, handoffs include the entire conversation history plus CRM data. This ensures smoother sales calls and customer support interactions.

Check Call Transfer Feature

Handle IVR

Bridge Legacy Systems and AI Telemarketing

Automated Navigation of Old IVR Menus

Your AI telemarketer can press digits and navigate legacy IVR systems automatically, pulling key information without human intervention.

Real-Time Data Retrieval

Fetch billing records, CRM updates, or support tickets mid-call. These insights empower your AI telemarketing calls to stay accurate and context-rich.

Seamless Integration Layer

By bridging traditional IVR flows with conversational AI, you modernize your stack while retaining compatibility with older systems.

Check Navigate IVR Feature

Scheduling & Notifications

Automate Tasks and Notifications With AI

Appointment Booking & Scheduling

Go beyond routing: use AI for telemarketing to schedule appointments, confirm bookings, send reminders, and handle cancellations automatically.

Proactive Updates & Smart Notifications

Deliver real-time updates by call, SMS, or email based on the conversation flow, reducing no-shows and improving customer experience.

Surveys & Prescreening

Collect data up front through automated surveys or pre-qualification questions before connecting to a human agent. This shortens calls and improves sales outreach efficiency.

Check Appointment Booking Feature

Tailored AI Telemarketing Solutions for Your Industry

We designed conversational AI telemarketing software to adapt seamlessly across industries, replacing outdated phone menus with natural, intuitive call flows that scale with your business needs.

Real-Time Transcription & Summaries

Every interaction is captured instantly. Generate transcripts and concise summaries that sync directly into your CRM, helping with compliance, reporting, and sales coaching.

CRM & System Integrations

Plug Retell into Salesforce, HubSpot, or custom databases. With AI for telemarketing, integration happens in real time, reducing manual work and giving your team full context during sales calls.

Custom Voice Personas

Define tone, language, and style for each campaign, whether a formal voice for finance or an empathetic persona for healthcare. Your AI telemarketer adapts to match brand identity and customer expectations.

24/7 Call Handling

Never miss an opportunity. Our platform manages AI telemarketing calls around the clock, routing leads, answering questions, and escalating when necessary.

Natural, Human-Like Conversations

Powered by advanced LLMs and speech models, Retell’s agents understand intent, handle interruptions, and respond with empathy, making AI-driven sales outreach indistinguishable from human interaction.

Flexible Flows & Smart Routing

Design logic, fallback paths, and escalation rules to fit your workflows. Whether you want basic routing or full-scale automation, our AI telemarketing platform adapts to your unique operations.

Industries Using AI Telemarketing

Retell AI adapts to the unique demands of each vertical, delivering scalable and efficient AI telemarketing software that feels natural to customers while driving measurable ROI. Instead of outdated phone menus, you get conversational flows that support both service and sales outreach.

Healthcare

Automate appointment scheduling, reminders, intake, and follow-ups with a secure platform. Our HIPAA-compliant AI telemarketer provides patients a smooth experience while freeing staff from repetitive tasks.

Financial Services

Handle balance checks, transfers, and fraud alerts with intelligent AI telemarketing calls that authenticate customers instantly, reducing wait times without sacrificing compliance or trust.

Insurance

Streamline claims, policy updates, and quotes through natural AI for telemarketing interactions. Data captured is logged directly into your CRM, accelerating workflows and improving customer satisfaction.

Logistics

Offer real-time shipment tracking, reroute deliveries, and send proactive notifications. With AI telemarketing, logistics teams scale support while cutting down on manual calls.

Home Services

Manage 24/7 bookings, dispatch, and customer inquiries. Conversational AI telemarketing software ensures fast responses, while your team focuses on the jobs that matter most.

Debt Collection

Automate reminders, payment confirmations, and reconciliation through empathetic, compliant AI telemarketing calls. Maintain consistency while handling sensitive conversations securely.

Retail & Consumer

Support orders, returns, and FAQs with AI telemarketing that engages customers, qualifies leads, and drives repeat sales automatically.

Travel & Hospitality

Manage reservations, cancellations, and guest requests efficiently through AI telemarketing that personalizes outreach and boosts bookings 24/7.

Pricing

Cut Costs by 90% with AI phone Agents

Scalable AI phone agents at a fraction of the cost, without compromising quality. Freeing your medical staff for higher-value tasks.

Pay as you go

$0 to start.

$0.07–$0.12 per minute – Pay only for what you use.

60 mins of free access.

20 concurrent calls.

10 Free Knowledge Bases.

Get Started

Enterprise Plan

For companies with large volumes, data or deployment requirements, or support needs.

White glove service for your use case.

Premium support with dedicated solution engineer teams.

Custom pricing and concurrent calls based on your needs

Talk To Sales

F.A.Q

Questions & answers

All accounts have a 60-minute ($10) free trial.

What is AI telemarketing?

AI telemarketing uses conversational AI to make and manage phone calls at scale. Instead of rigid “press 1, press 2” menus, an AI telemarketer engages in natural conversations, qualifies leads, schedules appointments, and routes inquiries intelligently. Retell combines voice AI, CRM sync, and telephony integration to deliver human-like interactions 24/7.

How fast can we launch AI telemarketing with Retell?

Most businesses go live in under a week. With our drag-and-drop builder, pre-trained voice models, and guided onboarding, you can configure, test, and deploy AI telemarketing software quickly, no complex migration needed.

Can I connect AI telemarketing to my current systems?

Yes. Retell plugs directly into Salesforce, HubSpot, Zendesk, and custom CRMs. For telephony, we integrate with SIP, PSTN, and WebRTC providers. Every AI telemarketing call is logged, transcribed, and pushed into your workflows in real time.

Is AI telemarketing secure and compliant?

Absolutely. Retell guarantees 99.99% uptime, SOC 2, HIPAA, and GDPR compliance. All calls are encrypted, and PII is automatically redacted, making our AI for telemarketing safe for sensitive use cases like healthcare and finance.

Will AI telemarketing replace my sales reps or call center team?

Not at all. The goal is to automate repetitive tasks (cold calls, appointment reminders, FAQs) while your reps focus on complex sales calls and closing deals. Think of it as scaling your sales outreach, not replacing people.

What industries benefit most from AI telemarketing?

Any vertical with high call volume can benefit from AI-powered voice automation. In healthcare, it streamlines appointment scheduling and patient reminders. Finance teams rely on it for fraud alerts and balance inquiries, while insurance providers use it to handle claims and policy updates. Logistics companies leverage it for shipment tracking and rerouting, and home services businesses gain 24/7 booking and dispatch capabilities. Even debt collection operations improve efficiency through automated payment confirmations and reminders.

What happens if the AI doesn’t understand a caller?

Our conversational AI telemarketing software is designed with smart fallback behaviors. It can rephrase, clarify, or escalate to a live agent with a warm transfer, passing along the entire conversation history, so no context is lost.

How does AI telemarketing improve customer experience compared to legacy IVR?

Legacy systems frustrate callers with rigid menus and long waits. By contrast, AI telemarketing calls are fast, natural, and accurate. Retell routes inquiries instantly, resolves tasks conversationally, and delivers a smoother, human-like experience every time.

What are the other use cases for Retell AI?

Beyond outbound calling, Retell AI is used as an AI call center for handling large call volumes, an AI receptionist to greet and qualify inbound callers, an AI IVR to route requests efficiently, an AI appointment setter to automate bookings, and an AI answering service to ensure no call goes unanswered. Together, these use cases support complete call operations.

AI Telemarketing for Sales Outreach