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Black Umbrella AI

Gold Retell Partner

Partner Since

February 11, 2026

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Location

Miami, Florida, United States

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Languages

Spanish

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About Partner

Black Umbrella AI builds and deploys AI voice agents for businesses that are tired of leaky pipelines, missed follow-ups, and no-shows killing their ROI. We specialize in end-to-end Retell agent setup for companies that want production-grade calling infrastructure without the DIY learning curve. What makes us different: we come from the marketing side of the table, not just the engineering side. Our founder has 10+ years in direct response and has managed over $50M in ad spend across 30+ verticals, so we don't just build agents that talk, we build agents that convert. Every Retell deployment we ship is engineered around pipeline velocity: more conversations, better qualification, faster booked calls. Our agent setup service includes voice and prompt engineering, objection handling frameworks pulled from real sales floors, full integration with GoHighLevel, n8n, and your existing CRM stack, plus post-launch testing and optimization. We offer both done-for-you builds and white-glove training for teams that want to run agents in-house.

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BUREAUBOTS is a Swiss-based AI agency specializing in intelligent voice assistants that automate phone communication. We help businesses across industries, from automotive to construction, reclaim their time by handling inquiries, bookings, and lead qualification. Our team builds custom-tailored voice agents that integrate seamlessly into existing workflows to ensure no call goes unanswered. We focus on pragmatic, high-quality solutions that provide measurable relief from repetitive administrative tasks. At BUREAUBOTS, we combine technological innovation with a personal approach to help you focus on what truly matters: your core business and your customers.

Solven builds voice AI that works in production, not just in the demo. Every agent we deploy is built from scratch around how your business actually operates, fully integrated into your systems, and supported by the people who built it long after go-live. Our team has worked inside voice AI platforms at the enterprise level, which means we understand what it takes to get these deployments right for clients who can't afford for them to go wrong. We work with businesses of all sizes from single-location operators to nationally recognised enterprise brands, across gyms, healthcare, real estate, legal, IT services, and automotive in Australia and the United States. We treat every deployment like it's our own. That's what separates us.

Inbound Voice Agents

Outbound Voice Agents

Hi, I'm Michael La Spisa — a husband, father, and lifelong entrepreneur.Michael La Spisa — a husband, dog dad, and lifelong entrepreneur. After running multiple service and e-commerce businesses, I kept seeing the same problem: businesses were losing leads because they couldn't answer calls after hours or during busy times. Great companies were missing out on growth simply because they didn't have 24/7 coverage. That's why I built OptiCommerceAI. Not to replace the amazing people running these businesses, but to amplify their impact.