Setting Up the Retell AI + viaSocket Integration

Step 1: Log into viaSocket
Go to https://viasocket.com and log in

Step 2: Create a New Flow
Click “Create Flow."

Step 3: Choose a Trigger
Pick an event (e.g., new lead, form submission)

Step 4: Add Retell AI Action
Search Retell AI and choose an action:

• Make a phone call
• Let AI agents trigger real-time actions like calls or data fetches.
• Fetch call details

‍

‍Step 5: Connect Your Account
Enter your API key from the Retell AI dashboard

Step 6: Publish
Customize inputs and turn your flow live

Example Workflow

New lead in HubSpot → Retell AI call → Log result → Notify on Slack

Use Retell AI with MCP (AI Agents) 

You can also connect Retell AI directly with AI assistants using viaSocket MCP:
https://viasocket.com/mcp/retell_ai

• Connect Retell AI with tools like ChatGPT, Claude, and Cursor
• Let AI agents trigger real-time actions like calls or data fetches.
• Run actions during conversations using a secure MCP endpoint
• No need to build or manage custom APIs

‍

viaSocket MCP acts as a bridge between AI agents and real-world tools, enabling them to take actions, fetch data, and automate workflows instantly.

Trigger from apps → run Retell AI actions → automate outcomes